Privacy Policy

CWS Privacy Policy

CWS Home Improvements is part of the CWS Home Improvements Group which includes CBS and CWS Home Improvements Direct. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities
What data do we collect?

CWS Home Improvements collects the following data:

  • Personal identification information (Name, address, email address, phone number)
How do we collect your data?

You directly provide CWS Home Improvements with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
How will we use your data?

CWS Home Improvements collects your data so that we can:

  • Process your order, quote, and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Facilitate home visits

When CWS Home Improvements processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

CWS Home Improvements securely stores your data at on Dreamhost servers which are fully GDPR compliant using SSL encryption and anti malware software.

CWS Home Improvements will keep your personal data for 6 years. Once this time period has expired, we will manually delete your data.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop CWS Home Improvements from contacting you for marketing purposes or giving your data to other members of the CWS Home Improvements Group.

If you no longer wish to be contacted for marketing purposes, please click contact us by email on info@cwswindows.co.uk.

What are your data protection rights?

CWS Home Improvements would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request CWS Home Improvements for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that CWS Home Improvements correct any information you believe is inaccurate. You also have the right to request CWS Home Improvements to complete the information you believe is incomplete.

The right to erasure – You have the right to request that CWS Home Improvements erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CWS Home Improvements restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CWS Home Improvements processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CWS Home Improvements transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@cwswindows.co.uk

Call us at: 01484 609977

Or write to us:

CWS Home Improvements
SOVEREIGN CROSSROADS
HOLMFIRTH ROAD
SHEPLEY
HUDDERSFIELD
HD8 8BB

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

CWS Home Improvements uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
 What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – CWS Home Improvements uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – CWS Home Improvements uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. CWS Home Improvements sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The CWS Home Improvements website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

CWS Home Improvements keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21 June 2020.

How to contact us

If you have any questions about CWS Home Improvements privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Emai us at: info@cwswindows.co.uk

Call us at: 01484 609977

Or write to us:

CWS HOME IMPROVEMENTS
SOVEREIGN CROSSROADS
HOLMFIRTH ROAD
SHEPLEY
HUDDERSFIELD
HD8 8BB